Terms & Conditions

1. Our Commitment to Privacy

Brand Hype is committed to protecting your privacy and handling personal information responsibly. All personal data is processed lawfully and in accordance with the Data Protection Act 2018 and applicable privacy regulations.

We collect only the information necessary to deliver services, communicate with clients, and improve our offerings.

2. Why We Collect Personal Information

We collect personal information for the following purposes:

  • To process service requests and complete orders
  • To communicate about the services you have requested
  • To improve customer support and service quality

Brand Hype representatives may contact you only in relation to services you have purchased or to inform you about related services that may be relevant. You are under no obligation to proceed with any additional service, and any referral or commission arrangement will be disclosed where applicable.

3. Use & Disclosure of Information

Brand Hype does not sell, trade, or rent personal data to unrelated third parties.

Your personal details will only be shared:

  • Where required to fulfil a service
  • Where you have given explicit consent
  • Where disclosure is required by law

All correspondence sent by Brand Hype relates strictly to service delivery or service improvement.

4. Information We May Collect

To provide our services, we may collect:

  • Full name
  • Postal address
  • Telephone number
  • Email address
  • Payment details

 

Payment Security:
All payment transactions are processed securely through third-party payment providers. Brand Hype does not store or retain card or payment details beyond the point of transaction.

5. Data Storage & Retention

Electronic communications exchanged between Brand Hype and clients may be securely retained for service and compliance purposes.

Physical documents, when received, are securely destroyed using certified disposal methods. Clients are advised to keep copies of any documents they submit.

6. Accuracy & Access Rights

Brand Hype takes reasonable steps to ensure that personal information is accurate and up to date. You may request access to your personal data or request corrections by contacting us. Any inaccuracies will be corrected or removed promptly.

7. International Data Transfers

If it becomes necessary to transfer personal data outside the European Economic Area (EEA), Brand Hype will obtain your consent in advance and ensure appropriate safeguards are in place.

8. Cookies & Website Tracking

What Are Cookies?

Cookies are small data files placed on your device when you visit our website. They help improve site functionality, remember preferences, analyse usage, and deliver relevant advertising.

You can manage or disable cookies using your browser settings. Please note that disabling cookies may affect website functionality.

Cookie Consent

Where required by law, your consent will be requested before non-essential cookies are placed on your device. Essential cookies are used automatically to ensure the website functions correctly.

9. Types of Cookies Used

Essential Cookies

These cookies are necessary for website operation and service delivery. They do not track user behaviour or share data with third parties.

Session Cookies

Session cookies allow the website to remember your activity during a single visit. These cookies are temporary and are deleted when you close your browser.

Persistent Cookies

Persistent cookies remain on your device for a defined period and help remember preferences for future visits.

Performance & Analytics Cookies

These cookies collect anonymous data on website usage, such as page visits and traffic patterns. This information helps us improve website performance and user experience.

Brand Hype may use analytics services provided by trusted third parties, such as Google Analytics, to generate aggregated, non-identifiable reports.

Advertising Cookies

Advertising cookies may be used to display relevant advertisements based on your interactions with our website. These cookies do not identify you personally or provide access to your device.

You may opt out of personalized advertising through your browser settings or third-party advertising controls.

10. Contact Information

If you have any questions about this Privacy Policy or our use of cookies, you may contact us via our official support channels.